What’s the point in having access to top-tier technology, when you only know how to access a small portion of it’s capability?
Access alone doesn’t guarantee long term success, that’s why we offer a wide range of dedicated training and support for our partners.
With our academy resources, you can take charge of your own platform and benefit from a full range of training and support materials.
You bring the questions, we provide the answers!
New Partner Training
Our partners are supported with a minimum of 2x 90mins Training sessions with a member of our tech team, as a standard. Along with access to a wide range of resources in our Academy Portal.
Whether your preference is remote or face to face training, we’ve got you covered.
Our Academy portal is where you can find all the resources you would need to access the full potential of your phone system. We regularly create and update our training portal, with how-to videos, articles and a quick and easy to use ticketing system.
Video Tutorials
A combination of technical support and marketing, brings you a wide range of ‘How to’ videos tutorials to help you operate your platforms.
Documentation
In depth documentation explaining the uses and benefits of the system and it’s many features for you, and for your customers.
Support Tickets
A dedicated ticketing system and support team, meaning your questions don’t go unanswered and your problems don’t go unsolved.
How to Access the Academy Content
Access to how to and tutorial content in a written format alongside videos. Articles and content is updated regularly following updates.
Schedule meetings with our technical and marketing teams, as and when you need any assistance. That’s what we’re here for!
A personal approach to all of our partner accounts. You can get in touch via our portal, email or phone. We’re just a call away!
We’ve got everything you need to get started today!