For years, the telecom and connectivity market has been dominated by direct-to-customer suppliers. But the landscape has changed – and so have customer expectations. Today, providers are under more pressure than ever to deliver reliable connectivity, secure networks, and modern communication tools, all while keeping costs tight and operations streamlined.  Enter the partner-first model: a scalable, low-risk, high-margin way for MSPs, IT resellers, and telecom providers to grow. And it’s no surprise that so many are making the switch.  At Connecting Britain, we see this shift every day – and the reasons behind it are clear.  The Rise of the Partner-First Era  The traditional reseller model relied heavily on fragmented suppliers, multiple platforms, and inconsistent support. It worked… until it didn’t.  Today’s providers are looking for something different:  A partner-first telecom model solves these issues in one move. It gives providers access to enterprise-grade voice, connectivity, and security without needing to build, hire, or manage the infrastructure themselves.  Reason #1: It’s the Fastest Way to Expand Your Service Offering  Building your own telephony, fibre, networking, or cyber stack takes time, expertise, and significant upfront investment. For most

Experience the power of Studio – professional greetings, on-hold messages, and IVR recordings designed to enhance your caller experience. Watch the video to see how easy it is to give your business a polished, professional voice that engages callers and leaves a lasting impression. For more information on Studio, contact us today.

As technology evolves, the way businesses handle their communication infrastructure must also adapt. Hosted phone solutions, also known as VoIP (Voice over Internet Protocol), are swiftly becoming the new standard, replacing traditional PSTN and PBX systems. Here’s why making the switch to hosted phones is a smart move for your business. Benefits of Hosted Phones Future-Proofing Your Business Adapting to the PSTN Switch Off The impending switch off of the Public Switched Telephone Network (PSTN) means businesses still using these outdated systems need to find alternatives. Hosted phones are an excellent solution, providing a modern, flexible alternative to traditional landlines. By transitioning now, you ensure your business is prepared for the future without any disruption to your operations. Advanced Features Hosted phones come packed with advanced features that enhance business communication. These include voicemail to email, call queuing, timeframes, answering machine messages, music on hold, virtual receptionist, and call back from queue functionalities. Such features streamline communication processes, improve customer service, and boost overall efficiency. Integration with Other Services Hosted phone systems easily integrate with other business tools and services,

Broadband is the backbone of modern communication, delivering internet connectivity to homes and businesses. But how does it work, and what are the different types available? Let’s break it down from the basics to the more advanced options.