Hotel Communication Solutions

Hosted phone systems that are completely personalised to suit your business needs. We pride ourselves on the ability to provide our customers with bespoke hospitality based packages to help them work smarter, not harder.

This includes over 100 call handling / management features and automations as standard, as well as integration with almost any CRM system.

At Connecting Britain, we understand that hotels require a seamless and efficient communication network to provide exceptional guest experiences. Our range of features and services is designed to elevate your hotel’s operations, ensuring that guests enjoy their stay while you optimise your staff’s efficiency.

Call Queueing

Our call queue feature ensures that no guest inquiry or reservation request goes unanswered.

Calls are efficiently routed to the appropriate department, reducing wait times, and ensuring guest satisfaction. Hotels benefit from streamlined reservation management and improved customer service.

Virtual Receptionist

A virtual receptionist is like having a professional greeter available 24/7. It ensures that guests receive a warm and welcoming response, even outside regular hours.

This feature adds a personal touch to guest interactions and enhances the hotel’s image.

Programmable Keys

Programmable keys empower hotel guests or staff to access frequently used functions with ease.

From concierge services to room service, these keys simplify communication, speeding up response times and improving guest experiences.

Wake up Calls

Through our platform you can set up a reliable and automated wake-up service for guests.

Hotels can ensure that guests start their day on time. When combined with the many other features on the platform, staff are able to improve a guests overall satisfaction and efficiency during their stay.

Integrated Door Entry Systems

Our integrated door entry systems take hotel security to the next level. Seamlessly integrated with our communication platform, allowing you to monitor every action within the system, such as door openings.

The system also facilitates secure access, as codes can be changed easily through the platform, enhancing guest safety and convenience.

Streamlined reservation management, personalised guest interactions, and prompt response times contribute to guest satisfaction, positive reviews, and repeat bookings.

We take pride in offering a range of specialised services tailored to meet the unique needs of hotels. We understand that the hospitality industry demands seamless communication solutions to provide exceptional guest experiences and optimise operational efficiency.

Improved Security with Connecting Britain

Our integrated door entry systems offer hotels a comprehensive security solution. By seamlessly integrating with our communication platform, you gain real-time insights into every action within the system.

Whether it’s monitoring guest access or securing sensitive areas, our platform provides the visibility and control you need. Easily change access codes through the platform for added convenience and security.

With this integration, you’re not just ensuring guest safety but also optimising your hotel’s overall security measures.